The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns. ...Christopher Collins
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Good value for money, good communications but very long delivery times compared with similar companies. ...Peter Mayer
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
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Very helpful service. Found obscure tap valves for me. ...Steve Williamson
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All fine. Good service. ...Robert Curtis
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Very efficient, Good value. Eay to order from.
Best regards ...Robert Dawber
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I was extremely pleased with your service. I collected my order and it was waiting for me as arranged. Thank you very much. ...Mrs S.W.Allan
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Delivered on time, correct item, ok price. ...Terry Daniels
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Hi Christine/Jeannette,
Just a short note to thank you very much for the excellent communications over this matter. It demonstrated exemplary service and I hope to use the company again soon.
Best Regards
David
...David Greenfield
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ...Paul OBoyle - Q3
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